Since October 1, 2008, Alares®, a company specializing in family assistance, has provided Wolters Kluwer employees and their closest family members (parents, spouses, children under 23, and parents-in-law) with family assistance services through its Work-Life, Family and Personal Life Reconciliation Program for companies. The Services of Alares® —which will be provided anywhere in the country—, are designed to cover a wide range of needs that arise in everyday life as a result of illness, accidents, or postoperative recovery… and disrupt people’s daily lives.
Wolters Kluwer Spain is a company specializing in information, training, and software services. Its main objective is to provide professionals with the best information and tools, enabling them to make business decisions efficiently while improving their productivity.
The Work-Life, Family and Personal Life Reconciliation Program of Alares® received the “Imserso Infanta Cristina Awards, 2004” in recognition of innovation and the best Work-Life, Family and Personal Life Reconciliation Program from the Ministry of Labour and Social Affairs.
This Program—which has operated in the Spanish market since 1999—follows procedures audited by AENOR and endorsed by the UNE-EN ISO 9001/2000 quality certification. Alares® is the only company in Spain that guarantees the direct provision of its care and social-healthcare services anywhere in Spain, ensuring assistance for both employees and their family members wherever they may be.
The Program includes the provision of the following services:
- Personal Assistance at Home: Assistants for companionship, getting up, going to bed, eating meals, and caring for sick children.
- Specialized Home Treatments: Physiotherapists, Psychologists, Nurses, and Private Tutors for Children in the Event of Illness.
- Preventive and Support Mobile Teleassistance 24 Hours a Day: Fixed and Mobile: A prevention and assistance system for anyone in a high-risk situation who requires immediate attention 24 hours a day. We define a high-risk situation as: postoperative recovery, gender-based violence, children under 15 who spend time alone due to their parents' work schedules, people with disabilities, older people, and high-risk pregnancies.
- Unlimited, Anonymous Telephone Consultations with Specialists in the Following Areas: Medical, Legal, Psychological, Social, and Dietary-Nutritional
- Selection of Social and Healthcare Professionals, Domestic Service Staff, or Childcare Providers
- International Second Medical Opinion in the Event of Serious Illness or Injury, both in terms of diagnosis and treatment.
- Network of Partner Medical, Dental, Wellness, and Beauty Providers: Access to general practitioners and specialists, as well as dental and aesthetic centers and spas, with significant discounts on their standard rates.
