Quality policy
Vivofácil S.A. and Vivofácil CEE, S.A., operating commercially under the brand name "Vivofácil", aim to improve the quality of life of individuals and their families by helping them reconcile their work, family, and personal lives; providing services that facilitate equal personal and professional opportunities; and facilitating and promoting the integration of people with functional diversity (disabilities) into the mainstream labor market.
We will achieve these objectives through the teamwork of all the organization’s collaborators (employees and independent professionals), fostering their motivation, full integration, and satisfaction, supported by a continuous training program and the adaptation of jobs to people with functional diversity.
Vivofácil must maintain service delivery to high quality standards, supported by innovation and continuous improvement. In addition, it is vital for Vivofácil to strengthen and deepen its relationships with customers and suppliers, as we will travel the path toward progress and improvement together.
All Vivofácil members—employees and independent professionals—are committed to the principles set out above. Through a shared approach based on courtesy and respect, we all work and strive for excellence in every area and service provided by Vivofácil.
Vivofácil is committed to continuous improvement, the only way to remain competitive and maintain our leading position within the legal framework in force at any given time.
Vivofácil’s objectives, policy, mission, and actions are reflected in its Quality Manual, Process Map, and Quality Management System procedures.
Vivofácil complies with the legal requirements applicable to its activities, as well as with customer requirements and those not specified by the customer but which, based on our experience, we know are necessary for good service, and with the protocols and procedures established by Vivofácil itself.


