Vivofácil’s Telephone Computer Support service offers unlimited technical support all year round to resolve any problem with your desktop computer, laptop, tablet, television, or other technological devices. You can contact our technicians by phone, chat, or remote support, without waiting or travel. Vivofácil acts as your trusted computer technician, available whenever you need it, providing fast, hassle-free solutions so technology is never an obstacle in your daily life.

Yes, absolutely. One of the most common problems we resolve is slow computers, and in most cases we fix it without the need for a visit. Through remote support, our technicians securely access your computer, check the system, remove unnecessary files, optimize background processes, and carry out a complete tune-up to restore your computer’s performance. All from the comfort of your home and in the shortest possible time.

The service covers a wide range of issues: resolving hardware and software problems, removing viruses and malware, configuring computers and peripherals such as printers and scanners, installing and uninstalling applications, updating operating systems and programs, and helping you use everyday tools and communication services. We can also advise you on the requirements your computer needs to install a specific program or improve its performance.

Remote support allows our technicians to connect to your computer over the internet to diagnose and resolve the problem in real time, as if they were sitting in front of your screen. The process is completely secure: you authorize the connection for each session, and you can see everything the technician does on your computer at all times. It is the fastest and most convenient way to receive computer technical support without interrupting your routine.

Yes. If your computer does not detect the Wi-Fi network, the connection is intermittent, or you are having trouble configuring internet access, our technicians can guide you step by step over the phone or, if necessary, connect remotely to check the network settings, wireless adapters, and operating system configuration. In most cases, the problem is resolved during the same call without the need to wait for an in-person technician.

Yes, virus and malware removal is included in the service. Our technicians perform a complete diagnosis of the computer, identify the threats, and remove them safely through remote or telephone assistance. We also advise you on how to better protect your computer and prevent future infections, including recommendations for security tools suitable for home use.

Our technicians can advise and assist you remotely with recovering files accidentally deleted, provided the computer has not overwritten the data. We will guide you in using specific tools to attempt recovery. If the situation requires more advanced intervention, we recommend contacting us at 900 877 977 to find the best solution for your needs.

The service costs €99 per year, providing unlimited technical support throughout the year with no additional charge for each consultation. If you are a Vivofácil PRIME customer, the price is reduced to €59.40 per year. In addition, if you ultimately need an IT technician to visit your home, the call-out fee is free and you only pay for the labor. A solution designed for those who value their time and want everything resolved with a single call.

This Telephone IT Support service is specifically designed for individuals and home use. If you are looking for IT support for your business or office, Vivofácil has a dedicated business section with solutions tailored to professional environments and work teams. You can explore all the available options in our Business area or contact us at 900 877 977 so we can guide you toward the service best suited to your organization.

Yes. Installing and configuring peripherals such as printers, scanners, and other devices is included in the service. Our technicians will guide you through installing the necessary software, configuring the drivers, and getting the device up and running. When an original software CD is required and you do not have one, the technicians will search for and download the drivers from the internet whenever possible, provided you have the corresponding license.

The service covers desktop computers, laptops, tablets, televisions, and other technological devices. Support is included for configuring operating systems, updating versions and Service Packs, installing applications, and resolving both hardware and software issues. To find out exactly which operating systems and specific applications are supported under the contract, we recommend contacting us on 900 877 977 so we can find the best solution tailored to your needs.

Yes. In addition to resolving one-off issues, the service includes checking and tuning up your equipment to maintain system stability. Our technicians carry out preventive checks, update software, clean the system, and provide advice on best practices so that your computer performs optimally throughout the year. With unlimited consultations, you can call whenever you want without waiting for the problem to become serious.

In most cases, problems are resolved during the same support session, whether by phone, chat, or remote connection. Vivofácil prioritizes fast, hassle-free solutions so you do not waste valuable time. Resolution depends on the complexity of the problem, but since you do not have to wait for visits or travel, response times are significantly shorter than with a traditional technical support service.

You can subscribe to the service directly through the Vivofácil website by adding it to your basket for €99 per year, or benefit from the reduced price if you become a PRIME customer. You can also call us free of charge on 900 877 977, and one of our advisers will explain all the service details, help you sign up, and answer any questions before you get started. The process is simple, fast, and with no hidden terms.

Vivofácil’s Telephone Computer Support service offers unlimited technical support all year round to resolve any problem with your desktop computer, laptop, tablet, television, or other technological devices. You can contact our technicians by phone, chat, or remote support, without waiting or travel. Vivofácil acts as your trusted computer technician, available whenever you need it, providing fast, hassle-free solutions so technology is never an obstacle in your daily life.

Yes, absolutely. One of the most common problems we resolve is slow computers, and in most cases we fix it without the need for a visit. Through remote support, our technicians securely access your computer, check the system, remove unnecessary files, optimize background processes, and carry out a complete tune-up to restore your computer’s performance. All from the comfort of your home and in the shortest possible time.

The service covers a wide range of issues: resolving hardware and software problems, removing viruses and malware, configuring computers and peripherals such as printers and scanners, installing and uninstalling applications, updating operating systems and programs, and helping you use everyday tools and communication services. We can also advise you on the requirements your computer needs to install a specific program or improve its performance.

Remote support allows our technicians to connect to your computer over the internet to diagnose and resolve the problem in real time, as if they were sitting in front of your screen. The process is completely secure: you authorize the connection for each session, and you can see everything the technician does on your computer at all times. It is the fastest and most convenient way to receive computer technical support without interrupting your routine.

Yes. If your computer does not detect the Wi-Fi network, the connection is intermittent, or you are having trouble configuring internet access, our technicians can guide you step by step over the phone or, if necessary, connect remotely to check the network settings, wireless adapters, and operating system configuration. In most cases, the problem is resolved during the same call without the need to wait for an in-person technician.

Yes, virus and malware removal is included in the service. Our technicians perform a complete diagnosis of the computer, identify the threats, and remove them safely through remote or telephone assistance. We also advise you on how to better protect your computer and prevent future infections, including recommendations for security tools suitable for home use.

Our technicians can advise and assist you remotely with recovering files accidentally deleted, provided the computer has not overwritten the data. We will guide you in using specific tools to attempt recovery. If the situation requires more advanced intervention, we recommend contacting us at 900 877 977 to find the best solution for your needs.

The service costs €99 per year, providing unlimited technical support throughout the year with no additional charge for each consultation. If you are a Vivofácil PRIME customer, the price is reduced to €59.40 per year. In addition, if you ultimately need an IT technician to visit your home, the call-out fee is free and you only pay for the labor. A solution designed for those who value their time and want everything resolved with a single call.

This Telephone IT Support service is specifically designed for individuals and home use. If you are looking for IT support for your business or office, Vivofácil has a dedicated business section with solutions tailored to professional environments and work teams. You can explore all the available options in our Business area or contact us at 900 877 977 so we can guide you toward the service best suited to your organization.

Yes. Installing and configuring peripherals such as printers, scanners, and other devices is included in the service. Our technicians will guide you through installing the necessary software, configuring the drivers, and getting the device up and running. When an original software CD is required and you do not have one, the technicians will search for and download the drivers from the internet whenever possible, provided you have the corresponding license.

The service covers desktop computers, laptops, tablets, televisions, and other technological devices. Support is included for configuring operating systems, updating versions and Service Packs, installing applications, and resolving both hardware and software issues. To find out exactly which operating systems and specific applications are supported under the contract, we recommend contacting us on 900 877 977 so we can find the best solution tailored to your needs.

Yes. In addition to resolving one-off issues, the service includes checking and tuning up your equipment to maintain system stability. Our technicians carry out preventive checks, update software, clean the system, and provide advice on best practices so that your computer performs optimally throughout the year. With unlimited consultations, you can call whenever you want without waiting for the problem to become serious.

In most cases, problems are resolved during the same support session, whether by phone, chat, or remote connection. Vivofácil prioritizes fast, hassle-free solutions so you do not waste valuable time. Resolution depends on the complexity of the problem, but since you do not have to wait for visits or travel, response times are significantly shorter than with a traditional technical support service.

You can subscribe to the service directly through the Vivofácil website by adding it to your basket for €99 per year, or benefit from the reduced price if you become a PRIME customer. You can also call us free of charge on 900 877 977, and one of our advisers will explain all the service details, help you sign up, and answer any questions before you get started. The process is simple, fast, and with no hidden terms.