We Care for You at Home, an Alternative to Residential Care
For older people who live alone, enjoy traveling, walking by themselves, or going out to the countryside. Now more than ever, it is time to give them the best care and all the affection they deserve.
With the We Care for You at Home service, you can live life to the fullest in your own home. We understand how important it is to feel safe and loved in your own space. That is why we offer older and dependent people a wide range of services within easy reach and without worries.
Remaining at home during the later years of life avoids the stress of facing unfamiliar situations and surroundings. It also makes it possible to maintain close contact with loved ones. We Care for You at Home is the perfect alternative to residential care.
Growing older in a familiar environment not only helps maintain routines, but is also key to ensuring comfort and preserving independence in later life. In other words, most people consider their home a welcoming, safe, and private space where they can remain in control of their own lives.
Organizing certain aspects of older people’s daily lives is essential for maintaining independence and preventing falls or other common conditions in later life. The most important thing is to maintain a routine… We Care for You at Home helps older people and their families.
- Maintaining consistent bedtimes and wake-up times is a great help in preventing sleep disorders.
- Planning a balanced diet that provides all the essential nutrients needed to enjoy a healthy lifestyle.
- Exercising, provided that it is adapted to each person’s abilities.
- Following a personal hygiene routine to take care of your health, as it prevents illnesses and infections, boosts self-esteem, and improves your mood.
We provide families with peace of mind and older people with a fulfilling life.
Who may need this home care service?
- Older and dependent people: They can enjoy the comfort of their own home without having to move into residential care.
- Child and sick-person care: Our professionals help them feel as comfortable as possible, ensuring they have everything they need.
What does the We Care for You at Home service include?
- UNLIMITED 24-HOUR TELEMEDICINE: Doctors handle all types of health-related calls, including questions about the side effects of different medications, which medication is suitable for treating a persistent cough, or possible incompatibilities between different medicines.
- DEPENDENCY LAW APPLICATION ASSISTANCE: A team of experts advises you on all the procedures and paperwork that must be submitted to the relevant administration and handles them on behalf of the user. Online procedures only; in-person procedures are not included.
- UNLIMITED TELEPHARMACY: We will find the medication you need and deliver it to your home. If a prescription is required, we will first visit your home to collect it and then go to the nearest pharmacy.
- PSYCHOLOGICAL, NUTRITIONAL, AND LEGAL CONSULTATIONS: Do you need to regain your emotional well-being? We make these free, unlimited telephone consultations available to you.
- FREE TELEASSISTANCE: A fully personalized technological support system, adapted to each person’s needs and circumstances, both personal and physical. The account holder also has an SOS teleprotection button, which provides an extra level of safety and peace of mind for both the account holder and their family.
- DAILY TELEPHONE FOLLOW-UP, if needed by the account holder or family member, for taking medication, managing medical appointments, reminding them about appointments, and many other matters.
- Vivofácil Dental Plan, while the service remains active, at more than 2,500 clinics throughout Spain, to care for your oral health at affordable prices.
- PERSONNEL SELECTION tailored to each person who will provide care, through a thorough selection process.
- Don’t know what documents must be submitted to properly register a domestic employee? The ADMINISTRATIVE PROCEDURES service is also available for matters related to the employer and the employee. Do you need medication that is not sold at the pharmacy without a prescription? Would you like a doctor to assess you and, if an antibiotic is needed, enable you to purchase it immediately?
- Telephone consultations and video consultations
- MEDICAL CONSULTATIONS with UNLIMITED ELECTRONIC PRESCRIPTIONS
- Become a PREMIUM CUSTOMER with discounts of up to 40% on all vivofacil.com services while the service remains active.
It is a monthly plan designed for older and dependent people who wish to continue living in their own home instead of moving into residential care. It combines telemedicine, telecare, assistance with administrative procedures, psychological support, and caregiver recruitment in a single comprehensive service. Its goal is to help older people maintain their independence, routines, and contact with their loved ones, while giving their families peace of mind that they are being well cared for.
The plan includes unlimited 24/7 telemedicine, telepharmacy with home delivery, free psychological, nutritional, and legal consultations, telecare with an SOS button, daily telephone check-ins, online processing of applications under the Dependency Law, caregiver recruitment, administrative procedures related to domestic employment, and medical consultations with electronic prescriptions. It also includes the Vivofácil Dental Plan and discounts of up to 40% on other platform services while the plan is active.
Yes, it is specifically designed as an alternative to residential care for older people who live alone, value their independence, or simply prefer to grow old in a familiar environment. It allows them to maintain their sleeping, eating, and personal hygiene routines—key factors in preventing falls and other common health problems in later life—all without leaving home. The combination of telecare, telemedicine, and administrative support covers many of the needs that would normally be addressed by a care home.
The service costs €129 per month and includes the full range of benefits: telemedicine, telecare, telepharmacy, professional consultations, assistance with administrative procedures, and caregiver recruitment. If you have questions about how this plan would suit your family member’s specific situation, we recommend contacting us at 900 877 977 to find the best solution for your needs.
Yes, a team of experts advises on all the procedures and paperwork required by the relevant authorities and handles them on behalf of the user. It is important to note that this process is carried out online, so it does not include procedures that require physical attendance. This means the family does not have to face a process that is often complex and time-consuming on its own.
Telecare is a free service included in the plan that provides technological equipment customized to each user’s physical and personal needs. It includes an SOS teleprotection button that the policyholder can activate in any emergency, providing security for both the older person and their family. It is designed to provide peace of mind 24 hours a day, without requiring a family member to be present at all times.
Yes, Vivofácil carries out a personnel selection process tailored to the profile and specific needs of each person receiving care. In addition, if you have questions about how to properly register a domestic employee, the service includes administrative procedures related to the employer and employee. This simplifies the entire process of hiring and regularizing trusted staff.
The service offers unlimited 24-hour telemedicine to answer questions about medications, side effects, or treatments, as well as unlimited telephone medical consultations and video consultations with electronic prescriptions. Unlimited telepharmacy allows us to collect the necessary medication and deliver it to the home, picking up the prescription beforehand if necessary. This reduces unnecessary travel for people with reduced or limited mobility.
Yes, the plan provides the policyholder and their family with unlimited free telephone consultations in psychology, nutrition, and legal advice. This is especially useful for supporting the emotional well-being of the older person and their caregivers, as well as resolving legal questions related to their situation. Everything is handled by phone, with no need for additional travel.
The service is primarily aimed at older and dependent people who wish to continue living at home, although it also covers the care of children and sick people within its general scope, ensuring that professionals make sure they have everything they need. If your specific need differs from these profiles, we recommend contacting us at 900 877 977 to assess the best available solution.
Te cuidamos en tu casa is a comprehensive monthly plan costing €129 that combines telemedicine, telecare, administrative assistance, and staff selection, designed to provide continuous support. If you need one-off, hourly care for specific caregiving tasks, Vivofácil also offers a dedicated in-home hourly care service. We recommend contacting us at 900 877 977 so we can advise you on which option best suits your situation.
While the Te cuidamos en tu casa service is active, the account holder has access to the Vivofácil Dental Plan at more than 2,500 clinics throughout Spain, with affordable prices for oral and dental care. This adds an additional health benefit that many older people tend to neglect, integrating it into the same plan without any additional paperwork.
The plan gives families peace of mind by centralizing medical care, emotional support, administrative assistance, and telecare for their elderly family member in a single service. This reduces the burden of coordinating multiple case managers, doctors, and caregivers separately, while ensuring that the family remains informed and supported at all times. In addition, the discount of up to 40% on other Vivofácil services makes it easier to address other household needs while the plan is active.
Te cuidamos en tu casa is intended for individuals seeking comprehensive care for an elderly or dependent family member. If you are interested in offering this type of family well-being solution as a corporate benefit for your team, Vivofácil has a dedicated section for Businesses with services adapted to workplace requirements, which you can explore in our dedicated section.
You can add the service directly from the Vivofácil website, where you can also set it up as a recurring monthly payment without having to repeat the purchase each time. If you have questions about exactly what it includes in your particular case or how to adapt it to your family member’s needs, we recommend contacting us at 900 877 977 to find the best solution tailored to your needs.
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