Vivofácil’s Postpartum Support and Care service is designed to support mothers and fathers as they enter this new stage, providing non-specialized care and attention for the baby directly in the family home. Our professionals travel to your home to perform essential tasks such as changing diapers safely and gently, helping with feeding, and attentively caring for the baby. The aim is to give you the respite you need to shower, rest, or simply recover, with the peace of mind that your child is in trusted hands. It is also a highly valued gift for new mothers who need practical support during the first few days.

The service requires a minimum booking of 3 consecutive hours, which is also the minimum duration per session. After that, you can choose the number of hours that best suits your needs: 5, 6, or however many you consider necessary depending on the stage of the postpartum period you are in. This flexibility allows the service to adapt to particularly demanding days or weeks when you simply need regular relief. If you are unsure which format best suits your situation, we recommend contacting us at 900 877 977 to find the best solution tailored to your needs.

The rate for the Postpartum Support and Care service is €19.58 per hour. If you are a Vivofácil PRIME customer, you enjoy a reduced price of €15.27 per hour, which represents significant savings if you expect to need the service more frequently during the postpartum recovery period or the first few weeks with your baby. Remember that the minimum booking is 3 hours. Prices may vary in areas that are difficult to access or sparsely populated, so we recommend contacting us at 900 877 977 before completing the booking.

Once the service has been requested, Vivofácil has between 6 and 48 hours on working days to begin providing it in provincial capitals and large population centers. In smaller municipalities or areas with lower staff availability, the timeframe may be extended to a maximum of 72 hours, that is, 3 days. Since the postpartum period is a time when unexpected situations frequently arise, we recommend requesting the service as far in advance as possible to ensure availability. Service hours cover working days from Monday to Friday, 7 a.m. to 10 p.m., and Saturdays from 7 a.m. to 2 p.m., with service available on public holidays at a different rate.

The postpartum support and care service is available in provincial capitals and large towns throughout Spain, with response times of 6 to 48 hours on business days. Coverage is also available in smaller towns, although the start time may be up to 72 hours depending on the availability of professionals in the area. Please note that prices may vary in Catalonia, the Basque Country, Navarre, and the Balearic Islands. If you live in a hard-to-reach area, we recommend contacting us at 900 877 977 before booking to confirm availability and the specific conditions for your location.

At Vivofácil, your baby’s care is supported by several layers of safety. All professionals providing the service are registered with Social Security under the corresponding legal employment scheme, protecting you from any employment-related liability. We also have liability insurance covering any incident that may occur during the service. If the assigned professional becomes ill, Vivofácil arranges a replacement so that the service is not interrupted. This means you can take that time for yourself with complete peace of mind, knowing that your child is being well cared for.

The immediate postpartum period is a time of intense physical changes when it is important to watch for signs such as a high fever, heavy bleeding, persistent pain in the perineal area, or signs of infection. These symptoms require medical attention and should not be ignored. Vivofácil’s postpartum care service does not replace medical care, but it does give you the time and space to look after yourself, because we have someone you trust caring for your baby while you rest or seek medical attention. In addition, Vivofácil offers at-home doctor and nursing services that can be a great help if you need clinical follow-up at home during your recovery.

The Postpartum Support and Care service focuses on caring for the baby at home, giving the mother the rest and time she needs to recover. For specific physical recovery, such as hypopressive exercises or pelvic-floor rehabilitation after childbirth, Vivofácil offers a Specialized Physiotherapy service that includes pelvic-floor treatments. If you would like to combine at-home baby care with physical-recovery sessions adapted to the postpartum period, we recommend contacting us at 900 877 977 so we can advise you on the most convenient way to combine both services for you.

Nutrition during the postpartum period, especially if you are breastfeeding, is essential for your recovery and to support successful breastfeeding. Although the Postpartum Support and Care service is specifically focused on caring for the baby, Vivofácil also offers Telephone Nutritional Consultations through which you can receive personalized guidance on what to eat during this stage, which foods promote milk production, and how to gradually restore your energy. You can arrange both services together to cover both your child’s care and your own nutritional well-being during the postpartum period.

Absolutely. The service is designed not only for the immediate postpartum period, but also for the following weeks, when one or both parents return to work and need occasional coverage for the baby. Vivofácil is the ideal partner for active families who value their time and want to ensure that their child receives high-quality, personalized care in the comfort of their home, without relying on improvised solutions. The service can be requested on a one-off or recurring basis, with the flexibility to choose the number of hours according to each week’s needs.

Postpartum hair loss is a very common phenomenon related to hormonal changes after childbirth, and although it is temporary, it can cause concern. The Postpartum Support and Care service does not include medical or dermatological advice, as it focuses on caring for the baby at home. However, if you would like to discuss this question with a medical professional, Vivofácil offers Telephone Medical Consultations where you can receive guidance without having to travel. For specialized hair-loss monitoring, we recommend seeing a dermatologist or family doctor; if you prefer an at-home appointment, contact 900 877 977 and we will advise you on the available options.

Yes, Vivofácil's Postpartum Support and Care service is also specifically designed as a highly valuable gift for new mothers entering this stage. Gifting professional baby-care hours is one of the most practical and appreciated gestures you can make, because it offers something that cannot be bought in any store: time for the mother. It is ideal as a baby shower or maternity gift, or simply as a gesture of support from family and friends who genuinely want to help during the first few days. To arrange the service as a gift, we recommend contacting us at 900 877 977, and we will guide you through the process.

The Postpartum Support and Care service is designed for individuals and is especially valuable for families who need support during the first days or weeks after the birth. If you are a company and would like to offer this type of benefit to your employees as part of a wellness or work-life balance program, Vivofácil has a specific line of services for businesses, with solutions tailored to corporate environments. We invite you to explore our Business section at vivofacil.com/empresas or contact us at 900 877 977 to learn about the available B2B solutions.

The postpartum period is a time when any help is welcome, and Vivofácil offers an ecosystem of services designed to meet all the needs of this stage. In addition to in-home baby care, you can combine this service with Pre- and Postpartum Support for Mother and Baby (telephone advice throughout the process), Telephone Medical Consultations to resolve health questions without leaving home, Home Delivery Pharmacy to receive medicines or hygiene products without having to travel, Nutritional Consultations for guidance on breastfeeding and recovery, and Specialized Physiotherapy for pelvic floor recovery. Together, these services allow you to experience the postpartum period with greater peace of mind, more time, and better support.