Vivofácil Family
Vivofácil’s Family Plan is designed to offer comprehensive, personalized assistance to help care for you, your family, your pet, and your home.
This service includes support with everyday tasks such as finding schools, children’s activities, requesting medical appointments, or handling procedures related to the health card.
It also helps with household tasks such as online grocery shopping, home cleaning, ironing, and preparing meals and dinners.
In addition, you will have immediate access to a team of professionals—doctors, psychologists, nutritionists, lawyers, or technicians—available by phone or video call to resolve any need or emergency.
Taking care of your family, home, and pets has never been so easy.
What does the Vivofácil Family service include?
- Personal assistant to help you, your partner, children under 25, parents, and parents-in-law, wherever they live, with all kinds of tasks, including medical appointments, medication reminders, help with online grocery shopping, gift purchases, restaurant reservations, travel, administrative procedures, and more, with no limit.
- 20 hours of home assistance per year for personal care, hospital accompaniment, medical appointments, grocery shopping, meal preparation, home cleaning, or ironing during convalescence. Minimum service duration: 3 consecutive hours.
- BREASTFEEDING: Personal home assistance, at home or in hospital, 24 hours a day throughout Spain, with travel always FREE. Priority service and a 10% discount off the retail price for additional assistance hours. Everything included, plus up to 20 hours FREE per year of Home Assistance during the first month after each birth.
- We deliver your groceries to your home during convalescence or illness (taken from the 20 annual hours of home assistance).
- Unlimited 24-hour medical care through immediate video calls and phone calls. No appointment required, with medical prescriptions. Unlimited.
- Specialist treatments at home or in centers (nurses, physiotherapists, psychologists, podiatrists, speech therapists, etc.). 4 sessions per year with medical referral.
- PRIVATE TUTORS FOR SICK CHILDREN (<14 years old) convalescing for an extended period (>15 days), at home or in a center. FREE, from the 4 specialized treatment sessions.
- Dental network with more than 2,300 clinics with discounts of up to 40% on treatments throughout Spain.
- Receive a second medical opinion from the best international professionals.
- €50/year FREE toward the purchase of medications costing a minimum of €4 and a maximum of €20 per item.
- You have access to the best telecare service in the world for you and the person who lives with you, with a complete social and health record, medical and clinical data, medications you are taking, and information about family members, friends, and neighbors, to manage any emergency situation as quickly and effectively as possible.
- Immediate updating of information: whenever you change medication, travel, or modify any other information, you must press the button on your device to inform our assistance center of the changes.
- 1 FREE device to choose from a watch, pendant, or fixed unit with an emergency button, geolocation, and an emergency call to the central assistance center for you. If the other person also wants one, they can install it completely free of charge on their mobile device.
- 24-hour WORLDWIDE TELEPROTECTION (SOS button) from your smartphone, with GPS geolocation of your mobile phone. Global emergency management worldwide with mobile coverage. Includes the user’s social and health record, with a direct connection to Vivofácil’s 24-hour emergency center. For children, young people, adults, older people, and others at risk (pregnant women, children, people with disabilities, etc.). FREE for the whole family.
- Vehicle inspection (ITV): Taking your vehicle for its ITV inspection. FREE for 1 vehicle. You only pay the fees.
- Workshop service, including taking and collecting your vehicle. 1 service FREE per year.
- For a second home: 1 general cleaning or move-in preparation per year. 1 FREE 4-hour service per year.
- DIGITAL ERASURE: Removal of personal data from Spanish internet platforms or platforms where action can be taken in Spain.
- ONLINE NOTARIAL WILL: Inheritance and living will, with legal advice and signing before a notary FREE of charge.
- DEPENDENCY AND DISABILITY PROCEDURES: Processing applications under the Dependency Act or for a disability rating.
- Pharmacy delivery service in under 3 hours, wherever you are, available 24 hours a day with no limit. Unlimited.
- 75% discount off the retail price on the recruitment of domestic staff (Pay €213, save €637 per process).
- Unlimited legal assistance and a will with a notary.
- Unlimited calls with a psychologist.
- Unlimited calls with a nutritionist.
- 24-hour VETERINARY CLINIC NETWORK throughout Spain, with in-clinic assistance and discounts of up to 40%.
- 24-hour VETERINARY CONSULTATIONS BY PHONE, chat, or video: unlimited consultations and immediate assistance.
- ADVICE AND JOB OPPORTUNITY SEARCH for People with Disabilities throughout Spain.
- 24-hour HOME IT AND TECHNOLOGY ASSISTANCE. Online, by phone, or remotely (by connecting to your equipment), and in person if the issue cannot be resolved through the previous channels. FREE and unlimited.
- ADMINISTRATIVE PROCEDURES: All kinds of procedures, duplicates, information, registration, Social Security card, health card, and more. All FREE; you only pay any applicable fees and shipping costs if necessary.
- Exclusive discounts at the Vivofácil.com store if you need help with your pets, grandchildren, or others.
Once you have purchased the service, you will receive an email containing a URL and a unique, exclusive activation code to activate it. If you have any questions, call us completely free of charge at 900 877 977 or email us at tienda@vivofacil.com
Vivofácil Family is a comprehensive assistance plan designed to help the whole family. It includes an unlimited personal assistant, 24-hour medical care, telecare, home assistance, psychological support, legal advice, help with pets, and multiple services for the home and family well-being.
Vivofácil Family’s personal assistant helps manage everyday tasks such as booking medical appointments, organizing trips, making reservations, handling administrative procedures, managing online shopping, or reminding family members to take their medication. The service is available without limits to plan beneficiaries.
Vivofácil Family allows you to delegate tasks such as scheduling appointments, shopping, cleaning, ironing, home assistance, and administrative tasks. This helps families save time and improve work-life balance.
Vivofácil Family brings together personal assistance, home help, medical care, psychological support, and everyday task management so you can spend more time with your family and reduce daily stress.
Yes. Vivofácil Family includes advanced telecare, home assistance, companionship, unlimited medical consultations, and management of everyday needs to help care for elderly parents even when they live in another city.
Vivofácil Family’s telecare service includes 24-hour support, an emergency device, geolocation, incident management, an up-to-date social and healthcare profile, and rapid-response protocols for emergency situations.
Yes. Vivofácil Family provides ongoing assistance, professional support, and access to medical, psychological, and companionship services that offer greater peace of mind and security to people who live alone.
Vivofácil Family offers unlimited medical consultations by phone or video call, psychological support, nutritional consultations, international second medical opinions, home delivery from pharmacies, and access to specialists whenever necessary.
The plan includes hours of home assistance to help with tasks such as accompanying people to medical appointments, grocery shopping, meal preparation, personal hygiene, and support at home during recovery.
Vivofácil Family helps with finding schools, extracurricular activities, private tutors, and administrative procedures, as well as providing support during stages such as pregnancy, postpartum, or long-term illness.
Yes. Vivofácil Family includes assistance with procedures related to Social Security, health cards, dependency, disability, registration with the local council, documentation, and other common administrative tasks.
Vivofácil Family provides access to 24-hour veterinary consultations, a network of veterinary clinics offering discounts, and support for resolving issues related to pets’ health and well-being.
Because Vivofácil Family centralizes health services, personal assistance, home help, telecare, legal advice, psychological support, and family care in a single solution, helping you save time, money, and worry.
Vivofácil Family lets you manage needs related to the home, health, children, older people, pets, and administrative procedures through a single service, making family organization easier and providing peace of mind.
The policyholder, their partner, children under 25, parents, and parents-in-law can benefit, even if they live at different addresses. This makes Vivofácil Family a comprehensive solution for several generations of the same family.
Auto-renews, skip or cancel anytime.
Auto-renews, skip or cancel anytime.
Auto-renews, skip or cancel anytime.
