Family doctor at home

Vivofácil's home family doctor service provides you with a qualified general practitioner who travels to your home to examine you, diagnose the most common conditions, and, when appropriate, prescribe the necessary medication for you to obtain at the pharmacy. If, during the visit, the doctor determines that the situation requires another type of intervention at a medical center, they will clearly explain the next steps. It is the ideal solution for those who need quality medical care without queues, travel, or delays, whenever they need it.

Vivofácil's home doctor service is designed for situations in which traveling to a health center is an effort, a risk, or simply an unnecessary waste of time: fever, flu-like symptoms, infections, mild or moderate ailments, initial assessment of symptoms, follow-up for common conditions, or care for older adults and dependent people who have difficulty traveling. It is also highly valued by families with young children or people recovering from illness who prefer to receive personalized medical care in the comfort of their own home.

Once the request has been made, the family doctor can visit your home within 6 hours to 3 business days, depending on the urgency of the situation and the customer's location. The service is provided anywhere in Spain on business days from Monday to Saturday until 2 p.m. For the most urgent cases during the available hours, we recommend calling us at 900 877 977 so our team can arrange the visit as quickly as possible.

Yes, the doctor who visits your home is a licensed, qualified professional authorized to prescribe medication if deemed necessary after the examination and diagnosis. The prescription is issued on the spot, so you can go directly to the pharmacy to collect your treatment without arranging additional appointments or waiting. If you also have a Vivofácil supplementary service that includes home medication delivery, you can even avoid the trip to the pharmacy.

Yes, Vivofácil's home family doctor service covers the entire country of Spain. In provincial capitals and large towns, the service begins within 6 hours to 3 working days. In hard-to-reach areas, sparsely populated regions, or locations where travel is only possible by private vehicle, there may be variations in price or timing. In such cases, we recommend contacting us at 900 877 977 to find the solution that best suits your needs before completing the purchase.

Vivofácil's home family doctor service is provided on working days, Monday to Saturday until 2 p.m. Special public holidays—such as December 24 and 31 from 3 p.m. onward, December 25, January 1, and January 6—have specific rates with a surcharge. To request the service outside standard hours or find out about availability on special days, we recommend contacting us at 900 877 977, and our team will advise you on the available options.

The price of the home family doctor service varies depending on the selected time slot, the number of services contracted, and the autonomous community, as some prices may differ in Catalonia, the Basque Country, Navarre, and the Balearic Islands. Doctor travel to your home is always free for the customer anywhere in Spain. To obtain the exact price tailored to your situation and location, we recommend contacting us at 900 877 977 to find the solution that best suits your needs.

The main differences are immediacy, convenience, and flexibility. With the public healthcare system, it may take days to get an appointment with a family doctor, and care always takes place at the health center. With Vivofácil, the doctor comes directly to your home within 6 hours to 3 working days, with no queues and personalized care. This is especially valuable when the patient cannot travel, when time is limited, or when more agile and private care is preferred. Vivofácil services complement public healthcare; they do not replace it.

Yes, Vivofácil offers a telephone medical consultation service to answer health questions immediately without having to wait for an in-person visit. Through this service, you can ask about symptoms, medication side effects, possible interactions between medications, or any other basic medical questions with healthcare professionals.

Absolutely. The at-home medical assistance service is especially suitable for older adults, dependent people, or those with reduced mobility, for whom traveling to a health center can be a considerable effort or even a risk. The doctor visits the patient at home, examines them in a familiar and comfortable environment, and can coordinate with Vivofácil’s other services—such as home medication delivery or personal care—to provide comprehensive, uninterrupted care from the patient’s own home.

Vivofácil’s home family doctor service is intended for individuals and their families. If you are interested in offering it as an employee benefit within an organization—for example, as part of a corporate health plan—Vivofácil has a dedicated business division with health and well-being solutions adapted to each type of company. You can explore this offering in the Businesses section of our website or contact us directly at 900 877 977 for advice with no obligation.

Vivofácil offers a comprehensive ecosystem of at-home medical and healthcare assistance. In addition to the family doctor, you can arrange home nursing services for injections, wound care, and basic care; rehabilitative physiotherapy; home pharmacy services; podiatry; speech therapy; psychology; pre- and postnatal care; nutrition; and 24/7 telecare. It also offers a discount service at more than 2,300 specialized clinics and medical centers throughout Spain, with discounts of up to 50%. Everything is designed to give you and your family access to comprehensive healthcare without leaving home.

If, during the visit, the family doctor considers that the situation requires the intervention of another type of professional or more specialized care at a medical center, they will explain in detail the steps to follow and the available options. However, Vivofácil’s home family doctor service does not directly include managing referrals within the public healthcare system.