Same email, same account, but now without a password
Follow the steps for the new login: you’ll be in within two minutes.
Watch tutorial videoLook for “I’m a customer” in the header
It’s at the very top of the page, on the right, just before the orange cart. It’s highlighted in blue in the image.
Click there and choose “Log in”
Clicking it opens a small menu with two options. Choose the first one, Log in.
Enter your email address
Use the Email address field below. Enter the email address you’ve always used to log in and click the arrow.
Don’t remember which email address you used? Call us at 900 877 977 and an advisor will help you find it.
Find the code in your email
You’ll receive a message from us with six digits within a few seconds. If you don’t see it, check your spam folder.
It expires after 15 minutes. If it has already expired, repeat step 3 or call us at 900 877 977.
Enter the code
Go back to the store screen and enter the six digits, one in each box. You don’t need to press anything else: you’ll be logged in automatically.
You’re in
There you’ll find your profile, orders, subscriptions, and hours package. Everything is as it was: the only thing that has changed is how you log in.
Are you stuck at any step? Watch the video or call us, and we’ll guide you over the phone, at your own pace.
