It is an unlimited telephone-based assistance service for one full year, designed so that you do not have to personally handle time-consuming paperwork, errands, and everyday tasks. A team of professionals acts on your behalf to resolve virtually any matter: from changing the account number for your bills to finding and booking your holiday hotel, as well as organizing events, comparing provider prices, or searching for administrative information. Available 24 hours a day, 365 days a year, with automatic annual renewal so you always have your assistant at hand.

The service costs €170 and is valid for one year, allowing unlimited use throughout that period. The service provided on your behalf is always free; you only pay the cost of the product or service requested directly to the provider, or, if you prefer, Vivofácil can make that payment on your behalf using your credit card at no additional cost. In Catalonia, the Basque Country, Navarre, and the Balearic Islands, some prices may vary, so we recommend contacting us at 900 877 977 to confirm the exact terms for your autonomous community.

The service covers a very wide range of needs: changing bank details on bills, booking hotels and planning travel routes, advice on organizing events such as weddings, inquiries about administrative procedures such as the digital certificate, searching for and comparing providers while negotiating prices, managing appointments, purchasing gifts, locating specific services, and much more. The miAsistente team assesses each request and informs you of the conditions, time frames, and costs before proceeding, so you are always kept informed.

The resolution time depends on the urgency and type of request. Our team of experts assesses each need to always provide the most suitable solution, proactively informing you of estimated timelines, costs, and any relevant information before taking action. For urgent requests, you can contact us directly by phone at 900 877 977, available 24 hours a day.

Yes, one of the service's distinguishing advantages is that Vivofácil can pay the cost of a product or service directly to the supplier using your credit card, at no additional cost for this service. This is especially useful when you do not have time even to handle payments for the external services you need to hire. The service itself is always free; you only pay what the supplier or product costs.

Vivofácil's personal assistant is not an app or an automated system, but a team of professional human assistants who act on your behalf in a personalized way. Unlike organizational apps or voice assistants, miAsistente can negotiate prices with suppliers, make actual reservations, obtain specific administrative information, and handle complex tasks that require human interaction. In practice, it gives you the capabilities of a private assistant at a fraction of the cost.

Vivofácil's Personal Assistant service is designed to handle telephone-based procedures and everyday tasks for individuals in general. If your specific need involves processing an application under the Dependency Act or providing direct assistance to people with disabilities, Vivofácil also offers specific services such as We Care for You at Home, which include this type of support. To find the solution best suited to your situation, we recommend contacting us at 900 877 977.

Vivofácil's Personal Assistant service operates on an annual unlimited-use basis for €170, meaning that for one year you can make as many requests as you need, with no restrictions on the number of tasks or hours. If you are looking for one-off support with a specific, limited task, we recommend contacting us at 900 877 977 so we can advise you on the option that best suits your needs.

Yes, the service’s user profile is a perfect fit for anyone with an active lifestyle who does not have time for administrative tasks, including self-employed professionals who need to delegate operational tasks without hiring staff. The assistant can handle information searches, dealings with public authorities, business travel arrangements, supplier comparisons, and other tasks that take up productive time. For this profile, the annual payment model with unlimited use is particularly cost-effective.

Yes, the service operates by phone and online, so it is available anywhere in Spain without the need for an in-person presence. This makes it especially accessible both in large cities such as Madrid, Barcelona, and Valencia and in smaller areas where finding this type of personalized support may be more difficult. Please note that prices may vary slightly in Catalonia, the Basque Country, Navarre, and the Balearic Islands.

The Personal Assistant service renews automatically every year, which means you do not have to worry about signing up again when your subscription period ends. You can also set it up as a recurring subscription from the time of purchase. If you ever wish to cancel or modify the terms, you can contact the Vivofácil team at 900 877 977.

The Personal Assistant service in this format is intended for individuals who want to delegate everyday tasks and procedures for one year. If you are interested in offering this type of benefit to your employees or having an assistance service tailored to the corporate environment, Vivofácil has a dedicated Business category with solutions designed to meet each organization’s requirements, which you can explore in the relevant section of our website.

You can purchase the service directly from the Vivofácil website, where you can also activate automatic renewal so you do not have to worry about signing up again each year. If you would like to resolve any questions before subscribing, such as exactly what types of tasks are covered or how the request process works, we recommend contacting us at 900 877 977, where we will assist you free of charge and provide personalized support.