This is an unlimited telephone assistance service for a full year, designed so you do not have to personally handle time-consuming procedures, errands, and everyday tasks. A team of professionals acts on your behalf to resolve practically any matter: from changing the account number for your direct debits to finding and booking your vacation hotel, as well as organizing events, comparing provider prices, or searching for administrative information. Available 24 hours a day, 365 days a year, with automatic annual renewal so you always have your assistant at hand.

The service costs €170 and is valid for one year, allowing unlimited use throughout that period. If you purchase the PRIME product, the Personal Assistant is included as a gift. The assistance provided on your behalf is always free; you only pay the cost of the product or service requested directly from the provider. Alternatively, Vivofácil can make the payment on your behalf using your credit card at no additional cost. In Catalonia, the Basque Country, Navarre, and the Balearic Islands, some prices may vary, so we recommend contacting us at 900 877 977 to confirm the exact terms for your autonomous community.

The service covers a very wide range of needs: changing bank details for direct debits, hotel reservations and travel itinerary planning, advice on organizing events such as weddings, inquiries about administrative procedures such as the digital certificate, searching for and comparing providers while negotiating prices, appointment management, gift purchases, locating specific services, and much more. Our team evaluates each request and informs you of the terms, timelines, and costs before proceeding, so you are always kept informed.

Resolution time depends on the urgency and type of assistance requested. Our team of experts evaluates each request to always provide the most appropriate solution, proactively informing you of the estimated timelines, costs, and any relevant information before taking action. For urgent requests, you can contact us directly by phone at 900 877 977, available 24 hours a day.

Yes, one of the service’s distinctive advantages is that Vivofácil can pay for a product or service directly to the provider using your credit card, at no additional cost for this service. This is especially useful when you do not have time even to take care of payments for the external services you need to arrange. The service itself is always free; you only pay what the provider or product costs.

Vivofácil’s personal assistant is not an app or an automated system, but a human team of professionals who act on your behalf in a personalized manner. Unlike organizational apps or voice assistants, Vivofácil’s team can negotiate prices with providers, make actual reservations, obtain specific administrative information, and handle complex tasks that require human interaction. In practice, it means having the capabilities of a private assistant at a fraction of the cost.

Vivofácil’s Personal Assistant service is intended for handling telephone procedures and everyday tasks for private individuals in general. If your specific need involves processing applications under the Dependency Act or providing direct assistance to people with disabilities, Vivofácil also offers specific services such as Te cuidamos en tu casa, which include these types of tasks. To find the solution best suited to your situation, we recommend contacting us at 900 877 977.

Vivofácil’s Personal Assistant service operates on an annual unlimited-use basis for €170, meaning that for one year you can make as many requests as you need, with no restrictions on the number of tasks or hours. If you are looking for occasional support with a specific, limited task, we recommend contacting us at 900 877 977 so we can advise you on the option that best suits your needs.

Yes, the service's user profile is a perfect fit for anyone who is active and does not have time for administrative tasks, including self-employed professionals who need to delegate operational duties without hiring staff. The assistant can handle information searches, dealings with public authorities, organizing business trips, supplier comparisons, and other tasks that take away from productive time. For this profile, the annual payment model with unlimited use is especially cost-effective.

Yes, the service operates by telephone and online, so it is available anywhere in Spain without the need for a physical presence. This makes it especially accessible both in large cities such as Madrid, Barcelona, and Valencia and in smaller areas where finding this type of personalized support can be more difficult. Please note that prices may vary slightly in Catalonia, the Basque Country, Navarre, and the Balearic Islands.

The Personal Assistant service renews automatically each year, which means you don't have to worry about signing up again when your term expires. If you ever wish to cancel or change the terms, you can contact the Vivofácil team at 900 877 977.

The Personal Assistant service in this format is aimed at individuals who want to delegate everyday tasks and administrative procedures for one year. If you are interested in offering this type of benefit to your employees or having an assistance service adapted to a corporate environment, Vivofácil has a specific Business category with solutions designed to meet each organization's requirements, which you can explore in the dedicated section of our website.

You can purchase the service directly from the Vivofácil website, where you can also activate automatic renewal so you don't have to worry about signing up again each year. If you would like to resolve any questions before subscribing, such as exactly what types of tasks are covered or how the request process works, we recommend contacting us at 900 877 977, where we will assist you free of charge and personally.